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Justin Boland

Death spiral. By the time Van Natta has re-organized and gotten a strong team together, he'll get ousted by shareholders for "not delivering" before he can even start the overhaul.

Turnover is too quick and the company is too big for a culture change.

The Daily Grind

Well, it only took them a few years to identify one of their biggest problems, but it's most definitely too late.


it's not about users "not knowing" it's about users not caring anymore...

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