After 3 Days, Sony PlayStation Network Still Down

image from (UPDATE 3) More than three days after problems began, the Sony PlayStation Networks were still at least partially down on Sunday. Sony is blaming "external forces" but hackers Anonymous deny involvement . The outage cut service for 70 million users including many who access Sony Music Unlimited via PlayStation and PSP devices. Details:

Just as Amazon's 24 hour cloud sever disruption, which brought down Hootsuite, Reddit and music startups including Indaba is being resolved, Sony's massive Playstation Network, its online service for PlayStation 3 and PlayStation Portable consoles, suffered from a major outage this morning that the company admits could take days to resolve. 70 million registered users including those who access Sony's Qriocity Music Unlimited  service on PlayStation and PSP are without service.

On their web site Sony told users, "While we are investigating the cause of the Network outage, we wanted to alert you that it may be a full day or two before we’re able to get the service completely back up and running. Thank you very much for your patience while we work to resolve this matter. Please stay tuned to this space for more details, and we’ll update you again as soon as we can."

The outages come just as average consumers are beginning to understand that services they use daily are based in the cloud and experiment more with them. But while the outages may rattle consumer confidence in the cloud, ultimately its  potential is too great to ignore. For the companies involved, the last 48 hours offer a lesson in the value of redundant systems more than a fatal blow to their futures.

UPDATE: Hackers Anonymous who have attacked Sony previously denied involvement in today's major outage. Under the headline, “For Once We Didn’t Do It” the group posted, “While it could be the case that other Anons have acted by themselves, AnonOps was not related to this."

Share on:


  1. have faith in the cloud… it might be best to hold on to some vinyl or CDs and place your faith in the power stations and the national grid… just in case.
    Is there some weird psychological shift going on here? Owning without possessing… being granted access. It doesn’t feel like capitalism but I know it is. Perhaps ultimate capitalism: temporary access to a product which doesn’t exist beyond a collection of digits.
    It’s like renting a TV. Or watching rich people dine through the plate glass of an expensive restaurant.

  2. Music Unlimited has been down since Wednesday, 20 Apr, so we are on our 4th day without service.

  3. Been telling people for months that my beef with the cloud is that there are times when it will be down. There will be times when you can’t connect to the internet, etc.
    It’s a good idea in theory, but it would be foolish to place 100% trust in something like this. Not close-minded or afraid of change by any means, but also not getting rid of the vinyl/mp3 collection anytime soon.

  4. The Playstation Network is not a part of the cloud! It has nothing to do with Amazon. The Playstation Network is operated solely by Playstation/Sony and no one else. The fact that both the Cloud and PSN went down on the same day is confusing everyone who doesn’t know what they’re talking about. Read before you write!

  5. I never implied that it was part of Amazon’s. And certainly pulling a game or music off the net rather than your home computer is a cloud based activity.

  6. Oh well, I would hold onto the vinyl and cd’s, in five years time they might do an audit on peoples media, and maybe saying, “whoops I threw out my cd’s because I’ve put them on MP3” won’t be good enough to avoid prosecution… I hope it never comes to that.
    Cloud seems cool, but redundancy is cooler!!

Comments are closed.