Last week Spotify appeared to be trolling Twitter to find and reach out to users complaining about early glitches om the just launched Beat Music service. Using the official @spotify account, Spotify replied to tweets containing @beatsmusic or #BeatsMusic from anyone expressing frustration with their new competitor. At one point, Spotify offered returning users special incentives.
"Can you send us a DM? We'd love to help you #FreeYourMusic" was the usual message from @Spotify. Many of the tweets have since been deleted, but here are some examples via Mashable:
@beatsmusic hey guys, what’s going on with user auth? can’t login on the site, and app keeps running me through the signup process.
@neokev We'd love you to see all of the new features, artists and layouts we've rolled out recently. DM us, and we'll sweeten the deal!