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# 14% Of Fans Have Bought A Bogus Ticket According To New FanDragon Survey
- URL: https://www.hypebot.com/14-have-bought-a-bogus-ticket-according-to-new-fan-experiece-index/
- Published: 2019-10-23T08:40:00.000Z
- Updated: 2019-10-23T08:40:00.000Z
- Description: The new FanDragon Fan Experience Index survey confirms how much fans love live music and other events, as well as, how disappointed they are in the ticket buying experience.
- Author: Bruce Houghton
- Tags: Live & Ticketing, Music Business, DIY, DIY musicians, indie, live concerts, music, music industry, Music Tech, musician, musicians, ticketing, #wp, #wp-post, #Import 2026-01-21 09:55

[![image from cdn.pixabay.com](https://hypebot.typepad.com/.a/6a00d83451b36c69e20240a4dfe529200b-200wi "image from cdn.pixabay.com")](https://hypebot.typepad.com/.a/6a00d83451b36c69e20240a4dfe529200b-popup?ref=hypebot.com)The new FanDragon Fan Experience Index survey confirms how much fans love live music and other events, as well as, how disappointed they are in the ticket buying experience.99% of those surveyed plan to attend at least one live event this year, including from sports, concerts, and theater. 72% are willing to spend between $51 to $500 on a single live event.56% of survey respondents say that music (concert, clubs and music festivals) is the their preferred live event experience with 35% preferring smaller music venues. The favored type of music event varied slightly by region. [![Fan-Experience Music Tyoe](https://hypebot.typepad.com/.a/6a00d83451b36c69e20240a49204dc200c-450wi "Fan-Experience Music Tyoe")](https://hypebot.typepad.com/.a/6a00d83451b36c69e20240a49204dc200c-popup?ref=hypebot.com)52% of all respondents to the FanDragon Fan Experience Index survey attend between 3-10 events each year, which means that some fans spend up to $5,000 a year.**Fake & Overpriced Tickets**But overpriced and bogus tickets are a real problem for fans. 14% say that they have purchased a fake ticket, and 58% of this group were forced to miss an event altogether because of it. [![Fan-Experience-Index-Fall-2019-Commissioned-by-FanDragon-Technologies pdf](https://hypebot.typepad.com/.a/6a00d83451b36c69e20240a492049d200c-450wi "Fan-Experience-Index-Fall-2019-Commissioned-by-FanDragon-Technologies pdf")](https://hypebot.typepad.com/.a/6a00d83451b36c69e20240a492049d200c-popup?ref=hypebot.com)According to the study, Americans are now taking matters into their own hands:
- **More than half now avoid buying from secondary ticket sellers –** Over half (59%) prefer to buy from primary ticketing sites and another one in five (19%) only purchase directly from venues or talent. Over half of these fans (54%) choose primary ticket sellers to ensure their tickets are real.
- **74% will spend more to guarantee real tickets –** Three in four (74%) are open to spending more money to guarantee their ticket is legitimate. The majority would pay a small fee to guarantee a ticket isn’t fake, with 30% willing to pay $2-$10, and another 20% willing to pay $11-$24.
- **A call for government regulation –**(61%) of Americans surveyed want the government to intervene to improve ticketing security and better protect fans from against scalping or fraud.

[![Fan-Cheating](https://hypebot.typepad.com/.a/6a00d83451b36c69e20240a4bb381a200d-450wi "Fan-Cheating")](https://hypebot.typepad.com/.a/6a00d83451b36c69e20240a4bb381a200d-popup?ref=hypebot.com)

**Read and download the full FanDragon Fan Experience Index survey free [here](http://fanexperienceindex.com/?ref=hypebot.com).**