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# Consumer or Music Lover: You Decide
- URL: https://www.hypebot.com/consumer-or-mus/
- Published: 2008-10-03T08:22:22.000Z
- Updated: 2008-10-03T08:22:22.000Z
- Description: GUEST POST by Kyle Bylin of indie label 50 Entertainment. Kyle also contributed The Fall Of Communization And The Rise Of The Music Fan and We Are The Curator, The. Continue reading [https://www.hypebot.com/hypebot/2008/10/consumer-or-mus.html]
- Author: Bruce Houghton
- Tags: Uncategorized, #wp, #wp-post, #Import 2026-01-21 11:06

[![Fist](https://spcdn.shortpixel.ai/spio/ret_img,q_cdnize/www.hypebot.com/hypebot/images/2008/10/03/fist.jpg "Fist")](https://www.hypebot.com/.shared/image.html?/photos/uncategorized/2008/10/03/fist.jpg)

**GUEST POST by Kyle Bylin of indie label [50 Entertainment](http://www.50records.com/?ref=hypebot.com). Kyle also contributed [The Fall Of Communization And The Rise Of The Music Fan](https://www.hypebot.com/the-fall-of-com/) and** **[We Are The Curator, The Light and The Frame](https://www.hypebot.com/we-are-the-cura/).**

Before [Kevin Roberts](http://krconnect.blogspot.com/?ref=hypebot.com) became the [CEO](http://www.youtube.com/watch?v=anB9z9LvzTc&ref=hypebot.com) of Saatchi & Saatchi he told them, "We’re not going to be in the advertising business anymore, we’re going to reframe that, we’re going to be in the ideas business."

When Trent Reznor developed and adapted a new model to deliver [Ghosts I-IV](http://en.wikipedia.org/wiki/Ghosts%5FI%E2%80%93IV?ref=hypebot.com), he reframed what it meant to be in the music business. Understanding that free was inescapable and multipliable formats were inevitable, he established six points of participation for fans. By catering to the resurgence of vinyl and allowing interaction with multi-track files he went on to challenge market abundance with scarcity by increasing the level of personalization and authenticity. Thus making the purchase, [Better Than Free](http://www.kk.org/thetechnium/archives/2008/01/better%5Fthan%5Ffre.php?ref=hypebot.com) for his core fans.

Roberts went onto say, "We’re all looking to get to the future first and it’s going to come from you. It’s not going to come from the engineers or the merchant bankers." To paraphrase, we’re all looking to get to the future first in the music industry and it’s not going to come from the major labels, the lawyers…

, or the managers. It’s going to come from creative individuals.  
Through strategic, creative insight and foresight there is still room  
to succeed in the music industry today.

Continuing his path of innovation, Reznor is now offering special incentives for participating in his market [research survey](https://www.hypebot.com/what-of-you-too/).  
This brings to light Roberts later comment that "EMI and Sony BMG know  
more about the CD market than anybody in the world, but who cares,  
because there isn’t one anymore." In an adapt or die market, Trent’s  
freedom allows him to ask for his fans advice. Depending on the success  
of the survey this information could advocate the justification of  
future special projects previously unheard of. Gaining a deeper level  
of understanding of what his fans want and how they interact with the  
music he creates will garner the further insight and foresight needed  
to travel uncharted territory.

In Malcolm Gladwell’s article [The Ketchup Conundrum](http://www.gladwell.com/2004/2004%5F09%5F06%5Fa%5Fketchup.html?ref=hypebot.com),  
he speaks of Howard Moskowitz who holds a doctorate from Harvard in  
psychophysics. Moskowitz, most notably known for revolutionizing  
spaghetti sauce, brought forth the understanding of multiple varieties  
rather than searching for the platonic or perfect dish. From his  
previous work with Pepsi, Howard understood that there was no perfect  
Pepsi, only perfect Pepsi’s. Paraphrasing Gladwell, "Standard practice  
in the music industry would have been to convene a focus group and ask  
music lovers what they wanted. But Moskowitz does not believe that  
consumers-even music lovers-know what they desire if what they desire  
does not yet exist."

What Howard Moskowitz and Trent Reznor have in common is their  
understanding of the need for multiple varieties as well as the notion  
that a fan can’t desire what does not yet exist. With the Major Labels  
recent introduction of pre-loaded [SanDisk microSD](https://www.hypebot.com/sandisk-major-l/) cards, it makes you wonder, between Trent Reznor and The Major Labels…**Who is surveying the music consumer and who is surveying the music lover?**