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iTunes Overwhelmed By 4X Increase On Christmas

Consumers with new iPods and gift cards overwhelmed Apple’s iTunes music store over the holiday
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prompting error messages and slowdowns of 20 minutes or more for downloads. Upset customers began posting help messages Monday and Tuesday on the iTunes forum complaining that they were not
even allowed onto the site or got a message that iTunes couldn’t process their
request to download. The iTunes web store was the fourth most visited website in the Hitwise Retail Index on Christmas Day.

Yahoo! and Napster should be considering press releases begging for this kind of problem…but then again the tracks they sell aren’t compatible with all of those new iPods.

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