Live & Touring

Ticketmaster & Federal Trade Commission To Announce Settlement In Springsteen Case

image from rgcred.files.wordpress.com Ticketmaster, now a unit of Live Nation Entertainment and the Federal Trade Commission are set to announce a settlement today over complaints about concert tickets that turned out to not exist.

The tickets in question were to a May 18 Bruce Springsteen concert set for the Verizon Center in Washington D.C. As many as 1,000 customers claimed that they did not received tickets they purchased through Ticketmaster's secondary ticket market website Ticketsnow.com. Ticketmaster subsequently issued refunds and said that the tickets had been listed on Ticketsnow by an independent broker who never actually owned the tickets.

Ticketmaster subsequently issued refunds to the many of the affected customers. While details of the settlement will not be announced til Thursday, it is expected that it will settle all outstanding complaints related to this incident, the Wall Street Journal reported.

Ticketmaster originally acquired Ticketsnow.com in 2008 for $265 million but has recently been looking to divest the online marketplace after opting to merge with promoter Live Nation. – from CelebrityAccess

Bruce Houghton on 02/18/2010 in Live & Touring | Permalink | Comments (1)
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  1. As if ticketmaster selling tickets at scalper prices, on their own site,”Ticket now” isn’t enough. Let’s see how badly the consumer gets screwed now that Live Nation and Ticket master are under the same umbrella.
    Brace yourselves. This is gonna hurt.

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