Music Business

Spotify Cracks Down On Family Plan Abuse

Family_same_addressSpotify is cracking down on abuse of its Premium For Family subscriptions.The streamer sent email to many Family subscribers in the U.S. demanding that they confirm their home address by clicking on a links that will verify the link using online GPS data.

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Spotify has been sending emails to many of its Premium for Family subscribers in the US requiring them to confirm their home address through GPS data. “If you don’t confirm, you may lose access to the plan,” the email stated.

Premium for Family cost $14.99 a month in the U.S. and allow the subscriber and and up to 5 others to to each have a Spotify Premium account. 

 

According to Spotify's Premium for Family Terms And Conditions, "all account holders must reside at the same address to be eligible for the Premium for Family Plan."  But many Family subscriptions have reportedly been used by groups of friends.

That practice has cost Spotify and thus artists and labels significant revenue. Billboard reports that almost half of global streaming subscribers use of family plans across all services.

Many modern families do not live at the same address, some Spotify users complain. Others suggest that Spotify will keep the accounts active if at least two of the users are at the same address.  Many indie labels use "Family" accounts to maintain multiple public playlists.

H/T Quartz

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