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# Troy Carter Denies Spotify Exit, Admits To Disagreement
- URL: https://www.hypebot.com/troy-carter-denies-spotify-exit-admits-to-disagreement/
- Published: 2018-05-21T10:04:27.000Z
- Updated: 2018-05-21T10:04:27.000Z
- Description: After Spotify announced a new "Hate Content and Hateful Conduct" policy last week that resulted in R. Kelly and others being downgraded on the platform, the rumor mill went into. Continue reading [https://www.hypebot.com/hypebot/2018/05/troy-carter-denies-spotify-exit-admits-to-disagreement.html]
- Author: Bruce Houghton
- Tags: Music Business, Music Tech, Streaming, Artist, Billboard Magazine, Content (media), Discover (magazine), Jonathan Price, Jonathan Prince, Music Ally, R. Kelly, Spotify, Troy Carter (music industry), #wp, #wp-post, #Import 2026-01-21 10:05

[![TroyCarter](http://hypebot.typepad.com/.a/6a00d83451b36c69e20224df344b34200b-200wi "TroyCarter")](http://hypebot.typepad.com/.a/6a00d83451b36c69e20224df344b34200b-popup?ref=hypebot.com)After Spotify announced a new ["Hate Content and Hateful Conduct](https://www.hypebot.com/hypebot/2018/05/spotify-announces-hate-content-policy-pulls-r-kelly-from-playlists.html)" policy last week that resulted in R. Kelly and others being downgraded on the platform, the rumor mill went into overdrive that Troy Carter, Spotify’s global head of creator services, was [leaving the company](https://www.hypebot.com/is-troy-carter-leaving-spotify-over-new-hate-content-policy/) in protest.

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[![Spotify new rectangle](http://hypebot.typepad.com/.a/6a00d83451b36c69e20223c84c9ce7200c-350wi "Spotify new rectangle")](http://hypebot.typepad.com/.a/6a00d83451b36c69e20223c84c9ce7200c-popup?ref=hypebot.com)  

Tory Carter admits that he's concerned about how Spotify handled the censorship of music by R. Kelly, XXXTentacion and others as part of its new "[Hate Content and Hateful Conduct](https://www.hypebot.com/hypebot/2018/05/spotify-announces-hate-content-policy-pulls-r-kelly-from-playlists.html)" policy, but he's not leaving the company."I don't think it's a secret that everybody didn't agree," Carter told the [LA Times](http://www.latimes.com/entertainment/music/la-et-ms-troy-carter-20180518-story.html?ref=hypebot.com) just before hosting a private company dinner at his LA home. "Spotify is one of those companies where we debate about everything just because it's such a diverse company," he continued. "Everybody has different point of views. Everybody has different backgrounds."Carter called the new policy "a work in progress," but dismissed rumors that he was leaving the music streamer. I think (it) is pretty obvious: I'm hosting a (company) dinner at my home," he laughed. "I invested in Spotify seven years ago. I've been on the other end of that phone with Daniel (Ek, Spotify's CEO) during some of its toughest moments when I wasn't at the company, and I'm still on the other end of that phone while I'm here."**MORE:**
- ## [Is Troy Carter Leaving Spotify Over New Hate Content Policy?](https://www.hypebot.com/is-troy-carter-leaving-spotify-over-new-hate-content-policy/)
- ## [Spotify Updates Hate Content Policy, Pulls R. Kelly From Playlists](https://www.hypebot.com/hypebot/2018/05/spotify-announces-hate-content-policy-pulls-r-kelly-from-playlists.html)

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