Whether you're in band, work at a record label or run a startup, you have fans. (If not, rethink how you're spending your time). How you treat those fans may be the greatest factor contributing to your succes or failure. As Seth Godin wrote,"the connection economy thrives on generosity, not need".
Your fans don't need you; they want you - your live show, music, service, whatever. Are you generous in return?