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By Chris Robley of CD Baby from the DIY MusicianWe musicians maintain a lot of accounts online, many of which require us to enter personal information as well as credit card numbers or other payment details. Social media profiles, email management tools, promo tools, distribution, PayPal, web hosting, the list goes on and on.In the wake of the Equifax hack (which compromised the personal info of 140,000,000 people) we thought it’d be a good idea to remind musicians of some basic measures you can take to protect your identity and the security of your financial information. To be clear, CD Baby has not experienced any issues in this regard; we just want to offer some tips while such concerns are at the forefront of everyone’s mind.1. Update your password often.
2. Make your password unique for each account.
Don’t use the same password for your CD Baby account as you use for other services. Otherwise if someone breaks into one of your accounts, they could break into all of them.If remembering dozens of different passwords intimidates you (as it would), you can use a password vault to help store your login information securely.Check out these options:3. Be sure your contact info is up to date.
Simple enough: If there are security concerns, make it easy for the appropriate parties to actually contact you.4. Make sure your email account has a unique password and is updated regularly.
Similarly to the above recommendations, it’s important that your primary email account is secure, as we (and most services) will use your email address to help identify you and to send you password resets.5. Don’t fall for password and account “phishing” schemes.
6. Beware of anyone that contacts you by phone looking for personal info.
Normally you have to verify who you are when you call THEM. Not the other way around. If you feel suspicious, good. Hang up and call the official contact number for the organization and see if their phone inquiry was legit.7. Remember that CD Baby, HostBaby, HearNow, and their representatives will NEVER ask you for your password via chat, email, or phone.
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