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Fans are Customers, and how you treat them matters

Fans are customers, and how we serve them matters. Michael Branvold and Jay Gilbert dive into this important topic and how to improve the fan experience on a new Music Biz Weekly podcast….

,   and  Bruce Houghton
Customer service illustration with a stylized female operator wearing a headset on a yellow sticky note background.
Customer service management and support concept represented by a line art drawing of a call center agent with a headset.

Fans are customers, and how we serve them matters. Michael Branvold and Jay Gilbert dive into this important topic and how to improve the fan experience on a new Music Biz Weekly podcast.

MichaelBrandvoldMarketing · 598 Don’t Take Great Customer Service for Granted & Remember to Give Your Fans Great Service

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