Free 24/7 Music Industry Mental Health Hotline Launches
The music industry finally has a 24/7 immediate response system for mental health. Today, Backline, in partnership with Spotify, Live Nation, and Noah Kahan have launched B-LINE – a dedicated crisis support line created exclusively for musicians, music professionals and their families.
The initiative arrives at a critical juncture. Following Chappell Roan’s viral 2025 Grammy acceptance speech, where she challenged the industry to better care for its artists, the momentum for systemic change has reached a fever pitch. B-LINE is a direct answer to that call.
A Hotline Built for the Touring Life
Unlike generic support lines, B-LINE is staffed by trained counselors who understand the specific stressors of the music business – from the isolation of the road and erratic “non-9-to-5” schedules to the high-pressure environment of the executive suite.
The service is available starting today, January 27, 2026:
- Call: 1-855-BLINE99
- Text: 254-639
Why B-LINE is Necessary
The statistics surrounding mental health in music remain staggering. Recent data shows that suicide rates among musicians are nearly 10x the national average for males, and a 2025 poll indicated that over 8% of industry respondents struggled with suicidal ideation in the last year.
“This has always been the dream,” says Hilary Gleason, Backline co-founder and Executive Director. “We’ve supported thousands in their wellness journeys, but one critical piece was missing: real-time access to care. B-LINE changes that.”
Powerhouse Industry Backing
The launch is supported by a “who’s who” of industry giants, signaling a unified front on artist and crew wellness:
- Spotify: Serving as the lead sponsor to expand access to critical care.
- Noah Kahan & The Busyhead Project: Kahan has been a vocal advocate, previously integrating Backline resources into his own tours.
- Live Nation: CEO Michael Rapino confirmed that B-LINE resources will be prominently featured across Live Nation venues.
- Additional Support: AEG Presents, Red Light Management, Wasserman Foundation, and Adyen.
How to Access Help
B-LINE provides confidential, immediate support with a seamless bridge to long-term care through Backline’s existing network. Whether you are an artist, a roadie, a manager, or a family member of someone in the industry, help is now one text or call away.
For more information on resources and support, visit backline.care.
Bruce Houghton is Founder & Editor of Hypebot, Senior Advisor at Bandsintown, a Berklee College Of Music professor and founder of Skyline Artists.
