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Guest Post by Cherie Hu on SynchblogIn his book Who Owns the Future?, computer scientist Jaron Lanier highlights the importance of "decision reduction" in technology. In an advanced, noisy information economy, he explains, the most desirable services will anticipate and execute on the myriad of decisions their customers want to make, leaving cognitive room for freer, more creative work.By this logic, music streaming services are decision-reduction services. One needs to make a mind-boggling number of decisions even to start listening to a song in today’s digital, networked world: what device to use, whether to listen to familiar or new music, whether to fit the music to a particular activity or time of day, the list goes on.Each of the major streaming services centers its value proposition around how it compresses these decisions. Spotify uses data science to build habits around algorithmic, personalized playlists; Pandora leverages the nostalgic, simple mechanics of radio (although it now has more on-demand features through Pandora Plus); Apple Music draws on its mainstream appeal to recruit celebrity curators and exclusives; Tidal creates an aura of elite secrecy, also around exclusives; SoundCloud builds on its reputation for supporting underground, DIY music communities.

Moreover, the unconventional listening experience that accompanies this technology can make listeners feel more present and aware of the story behind the music, instead of tuning out and treating the music as background filler. To an extent, choose-your-own-adventure music projects like The National Malltruly democratize and distribute the composition process for its users, in that the album cannot come to life without their movement and participation as deliberate actors
2. Local culture and knowledge can reenter the spotlight.The Internet is a double-edged sword for local cultures. As The Information's Sam Lessin wrote, a crucial consequence of information being more open and accessible to everyone in a global marketplace is that it becomes "less possible for niche ideas to stand their ground with locally relevant audiences." Music faces a similar plight; it becomes more difficult for niche genres and scenes to gain exposure, as mainstream sounds become both more homogenized and more internationalized.Once music becomes geotagged, it can tie itself to local cultures, traditions and topographies, creating a multimedia storytelling experience. One of the most prominent examples of this phenomenon is Hear the City, an app developed by CISCO's Urban Innovation Legacy Project in August 2016 in partnership with the City of Rio de Janeiro, Brazil. CISCO commissioned sound designer Rob Thomas for an adaptive composition project, in which Thomas converted real-time local data on transportation, connectivity, weather and emotions into dynamic melodies and graphic visualizations that were accessible only by downloading the app. The project also installed interactive kiosks and organized periodic gatherings throughout the region of Porto Maravilha in Rio, bringing people together through shared sounds and sights.


Cherie Hu is a music-tech thinker, researcher and writer, passionate about combining a data-driven business acumen with superior storytelling skills to propel innovation in the music industry. She covers trends at the intersection of technology and the music business as a contributor for Forbes, and her writings have also appeared in Music Ally and the Harvard Political Review.
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