Live & Touring

Ticketfly Site Still Offline Tuesday Afternoon, 5 Days After Hack [UPDATE]

Ticketfly_colour[UPDATE] Ticketfly.com was still offline as of Tuesday afternoon, more than five days after being hacked and hit with a ransom demand. Many of the the venues and promoters it serves were coming back online, including flagship clients IMP and JAM Productions. But an analysis of database posted publically show that the personal data of 26 million users was stolen.

MORE: Ticketfly Hacker Stole 26 Million Email, Home Addresses

As of 2PM ET Monday, this was still the front page of the barely active main site Ticketfly.com:

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The official Ticketfly statement, issued on Saturday afternoon:

In consultation with leading third-party forensic and cybersecurity experts, we are in the process of bringing the Ticketfly ticketing system back online with the security of our clients and fans top of mind. We are grateful for the outpouring of support our community has shown us while we continue to work through this cyber incident.

MORE: Ticketfly, Major Venues Still Offline Days After Hack, Ransom Demand

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